The Lufthansa Bogotá Office assists travelers flying between Colombia and destinations across Lufthansa’s international route network. Operating a dedicated administrative suite in the northern business district of Bogotá alongside dedicated airport counters at El Dorado International Airport (BOG), this office handles ticket reservations, itinerary changes, baggage inquiries, refund requests, travel documentation, and other flight-related services. The office also provides information about airline rules, fare conditions, and airport procedures to help flyers prepare for their journey.
Info of Lufthansa Office in Bogotá
Lufthansa Bogotá Office Address
Terminal 1, Av. El Dorado #103-09, Fontibón, Bogotá, Colombia
Whether planning a new trip or managing an existing reservation, the Lufthansa Bogotá Office offers access to a range of services for passengers in Bogotá. Travelers can obtain guidance regarding bookings, baggage weight limitations, documentation, check-in procedures, travel requirements, and special service requests, making their travel experience more organized and convenient. Commuters can either call the office or visit directly for face-to-face consultation.
FAQs
What is the Lufthansa Bogotá Office Contact Number?
Passengers can call the office at +57 15088000 for general or specific travel questions.
What are the operating hours of the Lufthansa Bogotá Office?
The office is open 9:00 AM to 6:00 PM (Monday through Friday).
What is the official address of the Lufthansa Bogotá Office?
The office is located in Torre Empresarial Pacific Calle, Piso 7, Bogotá, Colombia. For passenger services, the office also operates out of the El Dorado International Airport.
Can the Lufthansa Bogotá Office help with visa and entry requirements?
Yes, the Lufthansa Bogotá office can assist with verifying your travel documentation and basic entry requirements.
Which terminal does Lufthansa use at El Dorado International Airport?
Lufthansa BOG Terminal’s official hub is located in Terminal 1.
Does the Lufthansa Bogotá Office give details on additional baggage purchases?
Certainly. Passengers may inquire about excess baggage fees, prepaid baggage options, and baggage allowances applicable to their fare type.
Does the Lufthansa Bogotá Office assist with pet travel arrangements?
Yes, the office assists you with pet travel arrangements by registering your pet for your flight and processing the fees. However, you must first secure and provide your pet’s necessary health, entry, and transfer documents.
