China Eastern Airlines Singapore Office

6 Shenton Way, #20-10, #2 OUE Downtown 2, Singapore 068809
+6562223456
customercare@ceair.com
Monday to Friday: 9:00 AM – 5:30 PM

The China Eastern Airlines Singapore Office functions as a dedicated local hub, offering modern flight booking services tailored for both corporate and leisure travelers. Whether you need assistance with selecting the best flight schedules, checking in for your flight, arranging pet travel, claiming refunds, managing baggage, or seeking general travel advice, the team of experienced professionals is dedicated to providing top-notch consultation. Using modern technology and streamlined processes, they ensure quick and efficient solutions, making every aspect of your travel planning smooth and hassle-free. Take a look at the detailed guide below for all the key information you need. Take a look!

Details of China Eastern Airlines Office in Singapore

China Eastern Airlines Singapore Office Address:  6 Shenton Way, #20-10, #2 OUE Downtown 2,

Singapore 068809

CEA Singapore Office Contact Number:  +6562223456

Email: customercare@ceair.com

Working Hours: Monday to Friday: 9:00 AM – 5:30 PM

Delayed/Canceled Flight Certificate: https://www.ceair.com/en/usd/self-service/after-service/flight-delay-certificate

CEA SEAT SELECTION & CHECK-IN: https://www.ceair.com/en/usd/self-service/before/checkin

CEA Flight Status: https://www.ceair.com/en/usd/self-service/before/flight-status

China Eastern Airlines Singapore Office Map and Working Hours

Map:

Working Hours:

Monday9:00 AM – 5:30 PM
Tuesday9:00 AM – 5:30 PM
Wednesday9:00 AM – 5:30 PM
Thursday9:00 AM – 5:30 PM
Friday9:00 AM – 5:30 PM
SaturdayClosed
SundayClosed

China Eastern Airlines Singapore Airport Information

City Name Airport NameSingapore Changi Airport
Airport CodeSIN
City Name Airport Address60 Airport Blvd., Singapore 819643
CEA Hotline Number Singapore+65 6595 6868

Aircraft & Plane Types Offered by CEA

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 777-300ER
  • Boeing 787-9
  • Comac C909
  • Comac C919-100STD

Services Provided by China Eastern Airlines Singapore Office Customer Care

  • Seat Selection
  • Extra Baggage
  • Cabin Upgrade
  • Complimentary Chauffeur-drive
  • Meet and Greet Services
  • Assistance for Families
  • Unaccompanied Minors
  • Travel Insurance
  • Sports Equipment
  • Eastern Miles Program
  • China Eastern App
  • Traveling with pet
  • Dynasty Flyer Program
  • Flight Cancellations
  • Baggage Lost and Found
  • Flight Booking and Reservation
  • Customer Assistance
  • Baggage Services
  • Flight Status Updates
  • Check-in

List of China Eastern Airlines Offices around the world.

China Eastern Airlines Corporate Head Office Address & Contact Details

Check all the details of China Eastern Airlines Head Office.

Head Office AddressThe Board Office, Block A2, Northern District, 
CEA Building, 36 Hongxiang sanlu Road,  Minhang District, Shanghai. Zip Code: 200335
Main Office Phone Number021-22330932
Corporate Office Fax021-62686116
HQ Email Idir@ceair.com
Operating HoursMonday to Saturday: 9:00 AM to 5:30 PM
CEA Official Websitehttps://www.ceair.com/
Social Media LinksFacebookhttps://www.facebook.com/ceair/
Instagramhttps://www.instagram.com/china_eastern_airlines 
LinkedInhttps://www.linkedin.com/company/china-eastern-airlines-global
YouTubehttps://www.youtube.com/@chinaeasternairlines117
Xhttps://x.com/CEAirglobal  

Overall, the China Eastern Airlines Singapore Office has been established by the airline to create an accessible platform for passenger interaction. It allows travelers to speak directly with travel specialists and share their specific needs, whether they’re planning a relaxing family vacation or a business trip with colleagues. The team is focused on providing personalized advice and support, ensuring your journey is as comfortable and enjoyable as possible. Prepare for an excellent travel experience with China Eastern Airlines by taking advantage of their dedicated services!

Frequently Asked Questions

Can I reschedule a flight through the China Eastern Airlines Singapore Office?

Yes, the team can assist you with rescheduling your flight, subject to the airline’s current policies and conditions.

Can I get detailed information about baggage allowance at this office?

Absolutely. The team can inform you about baggage allowance limits for both carry-on luggage and checked baggage, specific to your route and fare class.

Can I make changes to my meal preferences?

Yes, you can request special meals or dietary preferences in advance by sharing your requirements with the office team before your flight.

Does the China Eastern Airlines Singapore Office assist with lounge access?

Yes, the team can help you verify your eligibility for lounge access and guide you through the process of purchasing access if needed.

Can I obtain a receipt or invoice for my flight booking?

Certainly. The office can provide you with a tax invoice or official receipt for your flight ticket purchase.

Can I check in at the China Eastern Airlines Singapore Office?

No, check-in services are available online or at the airport. In-person check-in at the office is not offered.

Does the office help with pet travel arrangements?

Yes, all queries related to traveling with pets such as regulations, procedures, and requirements are addressed by the team.

Is an appointment required to visit the office?

No, you can make a walk in during the office’s business hours for assistance.