China Airlines Surabaya Office in Indonesia

Jl. Ir. Haji Juanda, Betro, Sedati, Sidoarjo Regency, East Java 61253, Indonesia
+62 31 547 0898
customerservice@china-airlines.com
Monday to Friday, 8:00 AM – 6:30 PM

Thinking about flying with China Airlines for your upcoming trip? Why not connect with experts engaged at the airline’s authorized offices? The China Airlines Surabaya office serves as your go-to hub where you can have face-to-face interaction with professionals for booking flights and more such services. Whether it’s booking tickets, making modifications, processing refunds, arranging group reservations, traveling with pets, handling visa questions, or managing baggage allowances, the friendly team is ready to assist you every step of the way. At the same time, information about corporate packages, frequent flyer memberships, and special promotional deals may also be obtained, especially if you keep traveling for business purposes. Offering modern solutions at one convenient location, this city office acts as a significant communication hub for those seeking reliable services. Keep reading for more details!

Contact Details of China Airlines Office in Surabaya

China Airlines Surabaya Office Address:  Jl. Ir. Haji Juanda, Betro, Sedati, Sidoarjo Regency, East Java

61253, Indonesia

China Airlines Surabaya Office Contact Number:  +62 31 547 0898

Email: customerservice@china-airlines.com

Working Hours: Monday to Friday, 8:00 AM – 6:30 PM

China Airlines Booking Flight: https://booking.china-airlines.com/booking/Index?

Online Check-inhttps://calec.china-airlines.com/echeckin_tn/eCheckin_home.aspx

China Airlines Flight Status: https://www.china-airlines.com/hk/en/fly/flight-status/index

Baggage Enquiry: https://www.china-airlines.com/us/en/fly/prepare-for-the-fly/baggage/baggage-rules

China Airlines Surabaya Airport Office Map and Working Hours

Map:

Working Hours:

Monday8:00 AM – 6:30 PM
Tuesday8:00 AM – 6:30 PM
Wednesday8:00 AM – 6:30 PM
Thursday8:00 AM – 6:30 PM
Friday8:00 AM – 6:30 PM
SaturdayClosed
SundayClosed

China Airlines Surabaya Airport Contact Info

Airport Code: SUB

Surabaya Airport Name: Juanda International Airport

Surabaya Airport Address: Jl. Ir. Haji Juanda, Betro, Sedati, Sidoarjo Regency, East Java

61253, Indonesia

China Airlines Hotline Number: +62 31 2986200

Types of Planes/Aircraft Available with China Airlines

Airbus A300

  • Airbus A300-600
  • Airbus A300B4

Airbus A320

  • Airbus A320-200

Airbus A330

  • Airbus A330-300

Airbus A340

  • Airbus A340-300

Airbus A350XWB

  • Airbus A350-900

Boeing 737

  • Boeing 737-200
  • Boeing 737-400
  • Boeing 737-800

Boeing 747

  • Boeing 747-100
  • Boeing 747-200
  • Boeing 747-400
  • Boeing 747SP

Boeing 767

  • Boeing 767-200

Boeing 777

  • Boeing 777-300

British Aerospace BAe 146/Avro RJ

  • British Aerospace 146-200
  • British Aerospace 146-300

McDonnell Douglas MD-11

  • McDonnell Douglas MD-11

The China Airlines Surabaya Office Customer Care Handles the Following Inquiries:

  • Seat Selection
  • Extra Baggage
  • Cabin Upgrade
  • Complimentary Chauffeur-drive
  • Meet and Greet Services
  • Assistance for Families
  • Unaccompanied Minors
  • Travel Insurance
  • Sports Equipment
  • China Airlines Mobile App
  • China Airlines Codeshare
  • Traveling with pet
  • China Airlines Duty Free
  • Flight Cancellations
  • Baggage Lost and Found
  • Flight Booking and Reservation
  • Customer Assistance
  • Baggage Services
  • Flight Status Updates
  • Baggage Allowance

List of China Airlines Offices around the world.

China Airlines Corporate Head Office Address & Contact Details

Head Office AddressCAL Park, No.1 Hangzhan South Road, Dayuan District, Taoyuan City 33758, Taiwan R.O.C
HQ Phone Number+886 3 399 8888 /  +886 2 412 9000
Corporate Office FAX+886 2 251 4600 5
Email Idyi-ching_lee@china-airlines.com
Operating Hours7:30 AM – 5:00 PM (Mon-Fri); 9:00 AM – 5:00 PM (Sat-Sun)
HQ Official Websitewww.china-airlines.com

Overall, the China Airlines Surabaya office is a major part of the airline’s flight booking operations. Focused on providing top-notch assistance, this office emphasizes reliability, helping travelers of all kinds plan a smooth and stress-free journey. Visit the branch and receive expert guidance so as to plan your travel confidently. The personalized solutions provided here are tailored to meet individual preferences, with professionals adept at managing a wide range of queries efficiently. Thus, if comfort and satisfaction are your highest priorities, contact the team today. You can certainly look forward to a memorable air travel experience with China Airlines!

Frequently Asked Questions

What services are provided by the China Airlines Surabaya office?

You can contact the office for flight bookings, modifications, cancellations, and more such services.

Are additional baggage options available at this office?

Yes, you can purchase extra baggage allowances with expert advice.

Does the office assist with flight rescheduling?

Absolutely, the office team can help you modify your flight bookings in line with the airline’s policies.

Is lounge access assistance provided by the China Airlines Surabaya office?

Yes, the team can advise you on matters related to lounge access.

Does the office provide travel insurance services?

While they may not sell travel insurance directly, they can advise you on considering the trusted platforms for the same. 

Is car rental booking available at this office?

The team can guide you to partner platforms where you can book your car rentals.

Does the China Airlines Surabaya office handle international reservations?

Yes, the team is equipped to assist you with booking international flights and preparing the necessary travel documentation.

Can I ask about special flight deals or discounts?

Definitely, you can ask about current promotional offers and exclusive discounts available for business and leisure travel flights.