Vietnam Airlines Hanoi Office in Vietnam

200 Nguyen Son Street, Bo De Ward, Long Bien District, Hanoi, Vietnam
+84 24 3832 0320
nhadautu@vietnamairlines.com
Monday–Saturday, 8:00 AM - 5:00 PM

The Vietnam Airlines Hanoi Office provides a wide range of services to travelers planning their journeys through Vietnam’s vibrant capital. The dedicated team offers personalized assistance for flight bookings, modifications, cancellations, rebookings, pet travel, baggage allowances, and special requests such as medical aid, wheelchair services, and reservation for unaccompanied minors. Whether you are traveling for business or leisure, the Hanoi Office strives to deliver efficient, friendly services to make your travel experience comfortable and convenient. You can also seek details about the new travel regulations or guidelines meant for passengers.  Gathering all the information beforehand helps you prepare well for your journey and you don’t face any trouble at the later stage. Explore the guide below!

Details of Vietnam Airlines Office in Hanoi

Vietnam Airlines Hanoi Office Address: 200 Nguyen Son Street, Bo De Ward, Long Bien District, Hanoi, Vietnam

Vietnam Airlines Hanoi Contact Number: +84 24 3832 0320

Working Hours: Monday–Saturday, 8:00 AM – 5:00 PM

Email: nhadautu@vietnamairlines.com

Vietnam Airlines Booking Flight: https://www.vietnamairlines.com/in/en/buy-tickets-other-products/booking-and-manage-bookings/book-tickets

Online Check-in: https://www.vietnamairlines.com/in/en/buy-tickets-other-products/booking-and-manage-bookings/check-in

Vietnam Airlines Flight Status: https://www.vietnamairlines.com/es/en/flightstatus

Vietnam Airlines Hanoi Airport Office Map and Working Hours

Map:

Working Hours:

Monday8:00 AM – 5:00 PM
Tuesday8:00 AM – 5:00 PM
Wednesday8:00 AM – 5:00 PM
Thursday8:00 AM – 5:00 PM
Friday8:00 AM – 5:00 PM
Saturday8:00 AM – 5:00 PM
SundayClosed

Vietnam Airlines Hanoi Airport Contact Details

Airport NameNoi Bai International Airport
Airport CodeHAN
Hanoi Airport AddressNoi Bai, Ha Noi, Vietnam
Vietnam Airlines Hotline Number Hanoi+84899447393

Types of Planes/Aircraft Available with Vietnam Airlines

  • ATR 42/72
  • Airbus A300
  • Airbus A310
  • Airbus A320
  • Airbus A321
  • Airbus A330
  • Airbus A350 XWB
  • Boeing 737
  • Boeing 767
  • Boeing 777
  • Boeing 787 Dreamliner
  • Fokker 70 / 100

Services Provided by Vietnam Airlines Hanoi Office in Vietnam

  • Flight Delays
  • Flight Cancellations/Change
  • SkyMiles
  • Seat Selection/Upgrades
  • Communication and Information
  • Baggage Lost and Found
  • Vietnam Airlines Codeshare
  • Baggage Allowance
  • Travel with Pets or Animals
  • Flight Booking and Reservation
  • Customer Assistance
  • Baggage Services
  • Food and Drinks
  • Flight Status Updates
  • Check-in
  • Vietnam Airlines Duty Free
  • Unaccompanied Minor
  • Visa-related Information

Check all Vietnam Airlines Offices around the world.

Corporate Head Office Address & Contact Details

Find all the details of Vietnam Airlines Head Office.

Headquarters AddressVietnam Airlines Corporation, 200 Nguyen Son Street, Bo De Ward, Long Bien District, Hanoi City, Vietnam
HQ Phone Number +842 4373 2732 / +84 24 38320320
Corporate Office Fax Number+842 4382 7300
Main Office Operating Hours 9:00 AM to 5:00 PM, Monday to Friday 
Email Addressnhadautu@vietnamairlines.com 
HQ Main Website www.vietnamairlines.com
Social Media LinksFacebookhttps://www.facebook.com/VietnamAirlines/
Instagramhttps://www.instagram.com/vietnamairlines
Xhttps://x.com/vietnamairlines
LinkedInhttps://vn.linkedin.com/company/vietnamairlines
YouTubehttps://www.youtube.com/vietnamairlines
TikTokhttps://www.tiktok.com/@vietnam_airlines  

All in all, it’s always beneficial to get in touch with experts for travel planning as it helps you explore many hidden facets of your journey. The Vietnam Airlines Hanoi Office focuses on providing excellent services tailored to your individual travel requirements.  No matter whether you keep flying frequently, connecting with experts helps you explore every single aspect that could elevate your overall travel experience. You also get to know about the latest promotional deals, packages, or discounts which can lead to potential cost savings. Have an enjoyable travel experience with Vietnam Airlines!

Frequently Asked Questions

Are flight booking services available at the Vietnam Airlines Hanoi Office?

Yes, you can connect with the team for flight bookings, modifications, and cancellations.

Can I upgrade to Vietnam Airlines’ premium cabins?

Yes, the team can advise you on upgrade options and availability for your flight.

Does the office provide corporate flight reservations?

Yes, flight reservation services are available for corporate customers.

Can I enquire about excess baggage allowances?

Yes, you can seek  information about the baggage policy defined by the airline and also purchase extra baggage for your flight.

How do I check my flight status or receive updates?

You can check official channels for real-time flight information.

Are cash payments accepted at the Vietnam Airlines Hanoi Office?

Yes, cash payments are accepted for flight bookings and other services.

Can I enquire about lounge access applicable for my flight booking?

Yes, the team can help you with lounge related information.

Are car rental booking services provided by the Hanoi Office?

The office experts can help you explore the partner platforms for car rental bookings.