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A well-known international airline, EVA Air, began its journey in 1989, and it’s now among the two largest airlines in the country. The airline offers travel services to over 60 cities across Asia, Europe, North America, and Australia. With 5-star SKYTRAX ratings and being a proud member of Star Alliance, it has been ruling the aviation industry. The EVA Air head office is located in Luzhu District, Taoyuan City, Taiwan. It is pretty close to its main hub, Taiwan Taoyuan International Airport. Headquarters manages all core operations, including flight management, customer service, finance, and corporate planning.
The EVA Air corporate office is an important part of everything the airline does. Be it planning new routes, managing partnerships, or making core decisions. The HQ team works closely with airlines’ global offices to make sure everything runs smoothly across all destinations.
Not only that, the office actively leads EVA Air’s ongoing efforts to improve the passenger experience. This includes upgrading the cabin interior, introducing new seats, expanding the route network, and more. For example, the airline recently launched a new Premium Economy Class and added routes to cities like Dallas and Washington, D.C.
| Airline | EVA Air |
| Address | No. 376, Sec. 1, Xinnan Road Luzhu District, Taoyuan City Taiwan 33801 |
| Phone Number | 310-362-6600 |
| Operating Hours | 08:30 A.M. to 05:30 P.M. |
| Official Website | https://www.evaair.com/ |
| Social Media Links | Facebook |
EVA Air’s main office is located near Taiwan Taoyuan International Airport, making it easier to oversee the airline’s day-to-day flight operations.
No. 376, Sec. 1, Xinnan Road
Luzhu District, Taoyuan City
Taiwan 33801
The airline also has a North America head office at:
2199 Campus Drive
El Segundo, CA 90245, USA
The main office of EVA Air operates as per the following timeline throughout the week. It is closed on weekends and public holidays.
| Monday | 08:30 A.M. to 05:30 P.M. |
| Tuesday | 08:30 A.M. to 05:30 P.M. |
| Wednesday | 08:30 A.M. to 05:30 P.M. |
| Thursday | 08:30 A.M. to 05:30 P.M. |
| Friday | 08:30 A.M. to 05:30 P.M. |
| Saturday | Closed |
| Sunday | Closed |
You can reach out to the EVA Air HQ team at 310-362-6600. The staff resolves queries related to the airline’s operations, legal disputes, policy matters, customer relations, ticketing, flight disruptions, etc.
Be sure to contact the team only during the specified working hours to ensure a smooth connection.
Contact the EVA Air customer care team at +886-2-2501-1999 for flight bookings, ticket modifications, refunds, upgrades, special assistance, and other general queries.
| Taiwan | +886-2-2501-1999 |
| North America | 1-800-695-1188 |
EVA Air has city offices in many locations across various countries. The complete list of city-wise contact numbers is available on the official website.
| Hong Kong, China | +852-30020985 |
| Tokyo, Japan | +81-3-4212-3806 |
| Hanoi, Vietnam | +84-28-71002233 |
| Auckland, New Zealand | +64-9-9697608 |
| Buenos Aires, Argentina | +54 11 4327-2595 |
| Amsterdam, Netherlands | +31-20-3233246 |
| Amman, Jordan | +962 6 500 4455 |
These are all the ways you can connect with the EVA Air team, including the staff at the head office.
Call the customer care at 1-800-695-1188 (North America toll-free) or +886-2-2501-1999 (Taiwan) for help with bookings, flight changes, baggage, and related concerns.
Visit the EVA Air website, go to the “Contact Us” page, choose the category that matches your question, and fill in the form. You can expect a reply within 24 to 48 business hours.
If you want to share your experience or raise a complaint, you can use the feedback form available on the website.
EVA Air is active on Facebook, Instagram, and X (Twitter). You can send them a message or post your query; response times may vary, as it is not fixed.
The website’s FAQ section covers a wide range of topics, including baggage policies, check-in, ticketing, and special assistance. This is the quickest way to find your answer.
The head office of EVA Air is located in Luzhu District, Taoyuan City, Taiwan. The headquarters oversees important functions of the airline, ensuring smooth operation.
Yes, the EVA Air customer service line at 1-800-695-1188 operates 24 hours a day, 7 days a week. So, no matter what time you call, someone will be available to help you.
You can call EVA Air at 1-800-695-1188 (toll-free for North America) or +886-2-2501-1999 for Taiwan and international callers.
You can use the customer care number, fill out an online form, reach out through social media, or visit the nearest help center to connect with airline representatives.
The airline does not advertise WhatsApp as a contact option. It is best to contact the team through available channels.
Yes, EVA Air is a member of Star Alliance, which is one of the largest airline alliances in the world.
You can share your feedback through the feedback or complaint form available on the official homepage. Just visit the website and open the “Contact Us” section.