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Considering your next flight journey with Kenya Airways? If yes, this guide will walk you through the services offered by the Kenya Airways Cape Town Office. Traveling with an airline involves many steps, and understanding what services are offered can make the process much easier. Whether you need help with flight reservations, baggage policies, pet travel, visa, check-ins, car rentals, lounge access, or have special requests, this office is your primary point of contact. From pre-flight arrangements to post-flight procedures, you can get all the information you need. The team can also share everything about the latest promotional deals, packages, travel guidelines, and safety protocols. Being well-informed means you can travel with confidence.
| Kenya Airways Cape Town Office Address | Cape Town International Airport, Matroosfontein, Cape Town, 7490, South Africa |
| Kenya Airways Cape Town Contact Number | +254 734 104 747 / +254 711 024 747 |
| Working Hours | 8:30 AM – 5:00 PM, Monday to Saturday |
| jnbres@kenya-airways.com | |
| Kenya Airways Booking Flight | https://www.kenya-airways.com/en/book-a-flight/ |
| Online Check-in | https://www.kenya-airways.com/en/book-manage/post-booking/check-in/ |
| Kenya Airways Flight Status | https://www.kenya-airways.com/en/book-manage/flight-status/ |
Map:
Working Hours:
Monday – 8:30 AM – 5:00 PM
Tuesday – 8:30 AM – 5:00 PM
Wednesday – 8:30 AM – 5:00 PM
Thursday – 8:30 AM – 5:00 PM
Friday – 8:30 AM – 5:00 PM
Saturday – 8:30 AM – 5:00 PM
Sunday – Closed
| Airport Name | Cape Town International Airport |
| Airport Code | CPT |
| Address | Matroosfontein, Cape Town, 7490, South Africa |
| Kenya Airways Terminal at CPT Airport | International Terminal |
| Kenya Airways Hotline Number Cape Town | +27 21 937 1200 |
| Seat Selection | Extra Baggage | Cabin Upgrade |
| Car Rentals | Travel Insurance | Sports Equipment |
| Lounge | WiFi | Traveling with pet |
| Catering | Flight Delays | Flight Cancellations |
| Baggage Lost and Found | Flight Booking and Reservation | Customer Assistance |
| Baggage Services | Flight Status Updates | Check-in |
| Airport Transfers | Assistance for Families | Unaccompanied Minors |
List of Kenya Airways Offices around the world.
Check all the details of Kenya Airways Headquarters
| Airline | Kenya Airways |
| Address | Airport North Road, Embakasi, P.O. Box 19002 – 00501, Nairobi, Kenya |
| Phone Number | +254 734 104 747 / +254 711 024 747 |
| Email Id | customer.relations@kenya-airways.com |
| Operating Hours | 9:00 AM – 5:00 PM (Monday to Friday) |
| Kenya Airways Website | https://www.kenya-airways.com/ |
| Social Media Links | Facebook: https://www.facebook.com/KenyaAirways.OuestAfrica/ X: https://x.com/KenyaAirways Instagram: https://www.instagram.com/officialkenyaairways/ LinkedIn: https://ke.linkedin.com/company/kenya-airways YouTube: https://www.youtube.com/@officialKenyaAirways |
On the whole, you are advised to get in touch with professionals engaged at the Kenya Airways Cape Town Office. They can help you with checking flight schedules, managing reservations, handling baggage issues, arranging pet travel, pre-booking meals, requesting special assistance, and more. They are committed to providing key services that ensure a seamless and enjoyable journey. Visit the office, share your specific needs and preferences, and prepare for your upcoming trip with all ease and comfort. Even if you have last-minute flight booking, cancellation, or modification requirements, let the team guide you with customized solutions and the best steps to be taken.
Yes, speak with the team to explore available flight schedules and make your reservation.
Yes, all major credit cards are generally accepted.
Yes, extra baggage allowances can be purchased here, as per the airline’s policies.
Yes, you can seek guidance for pet travel arrangements and proceed in compliance with the airline’s policies.
No, check-ins can be done at the airport counters or through the airline’s official website.
Yes, you can seek guidance on purchasing travel insurance through trusted providers.
Yes, seat upgrades can be requested here, but are subject to availability and the airline’s particular rules.
Contact the team in advance to arrange for any special assistance services required.